Guest Information

• Check-in: from 15:00
• Check-out: by 12:00 at the latest

If you would like to check in earlier than the official times or check out later, please let us know at least one day in advance.

Our hotel exclusively accommodates adult guests to ensure they can enjoy complete tranquility and uninterrupted relaxation. Thus, our wellness services and gastronomy can fully focus on adult needs, ensuring harmonious relaxation. 

For information regarding transfers, please contact our reservations team:
[email protected]
+36 95 523 900

Our hotel accepts small pets in limited numbers. The fee for guests arriving with a small pet is 50 EUR / pet-friendly room / night. In each room, a maximum of 2 small pets (dogs, cats) weighing up to 20 kg can be accommodated.

Please indicate your arrival with a small pet at the time of booking or before arrival.. The Medical and Spa, as well as the restaurant areas do not allow the entry of small pets. The owner is responsible for any damages caused.

Free Wi-Fi internet is available in the guest rooms and throughout the hotel.

Smoking is prohibited in the entire interior area of the hotel. There are 2 designated smoking areas in the exterior area of the hotel.

To finalize the room reservation, the full amount of 20% must be paid in advance. The reservation only becomes valid if the deposit arrives by the deadline specified in the confirmation.

Any individual room reservation can be canceled or modified free of charge until the 3rd day before arrival, except for prepaid bookings. In case of cancellation within 2 days before arrival, the hotel will charge the paid deposit as a penalty.

The payment for hotel services can be settled on-site in cash, by credit card, as well as with OTP, MKB, and K&H SZÉP cards.

The payment for our health/medical services can be settled in cash, by credit card, as well as with health fund cards.

We have contracts with the following health funds:

• Premium Health Fund
• Generali Health Fund (currently only cash payment is possible)
• Allianz Hungária Health and Self-Help Fund
• OTP National Health and Self-Help Fund

The half-board service includes breakfast and à la carte dinner.

• Breakfast
  From 7 to 10 AM at the Melea Restaurant
• Lunch
  Between 12:00 and 14:00 at the Melea Restaurant
• Snack Menu
  Between 14:00 and 18:00 at the Melea Restaurant / Melea Lobby
• Dinner
  Sunday-Thursday: 18:00 – 21:00
  Friday-Saturday: 17:30 – 21:30

We provide parking options for our hotel guests on the hotel premises. The parking fee is gross 3,000 HUF / vehicle / night..

Charging options are also available for our guests arriving by electric car. Charging electric vehicles is available for a one-time fee of gross 5,000 HUF in addition to the basic parking fee. This can be utilized per stay.

The opening hours of the pool area and sauna world:

• Monday-Thursday: 8:00-20:00
• Friday: 8:00-21:00
• Saturday: 7:00-21:00
• Sunday: 7:00-20:00

The Medical & Spa department is open every day: 8:00-20:00.

The fitness room is open every day: 7:00-21:00.

Our accommodation and value vouchers are available through our website.

Our treatments can be booked at the Medical and Spa reception located on the ground floor. Please arrive 10 minutes before the start time of your treatment!
Treatments can be canceled free of charge until 20:00 on the day before the treatment (via phone, email, or in person at the Spa reception); otherwise, the treatment will be charged as a penalty at 100%.